Ecommerce

When it comes to selling goods or services online, getting the Terms and Conditions and associated policies, procedures and processes to accurately reflect what your business does and how it operates in practise and to ensure that those documents are validly incorporated in to the customer journey is vital from a legal perspective – however, it is not lost on us that this compliance must not come at the expense of the user experience and the business' brand values.

We are experienced in working with branding teams, marketing teams and sales teams to ensure that the legal requirements work in tandem with the commercial requirements.

Do we need Terms of Service and a Privacy Policy on our website?
When dealing with consumers in an e-commerce setting, you are legally required to give certain information and they have certain rights. This is often largely dealt with in Terms and Conditions and Privacy Policies.

When it comes to selling goods or services online, there are a number of legal requirements which must be considered and adhered to, including in respect of Data Protection, Consumer Protection Law and Competition law matters. Our expert advisors are able to assist with a wide range of regulatory and compliance matters, including financial services, international sanctions and industry sector product marketing and sale legislation, including pharmaceuticals and cosmetics legislation.

An increasing number of businesses are now faced with operating in highly regulated environments. Beyond those businesses operating with or engaging with sectors that would traditionally have been considered regulated.

Our services:

• Ensuring compliance with Consumer Protection Laws
• Corporate Governance & Advisory Services
• International & Regulated Sectors
• Financial Services & FCA Change in Control Support
• Health and Social Care Services

Our Consumer Contracts specialists can advise on the wide range of regulations which regulate consumer contracts, making sure they are compliant and protective.

The sale of goods and services to consumers is subject to a wide range of legislation and regulation. It is essential that your commercial agreements comply with consumer law. At the same time, you need to ensure that your interests are properly protected; which can be a fine balancing act.

Our services

• Standard Terms & Conditions
• Consumer Protection Laws
• Contract Disputes
• Commercial Contract advice
• Data Protection
• Media & Entertainment

Our team of experts offer expert Competition Law advice, provided in a clear and concise manner and in the context of assisting you in achieving your commercial goals.

If you are bringing a product to market, then we can assist you not only on your individual distribution agreements, but also on your whole distribution strategy. Is your distribution model suitable for what you want to achieve and for dealing with the threats you face? These are questions that go to the heart of protecting your business. The nuances of Competition Law mean that you may be able to better address your concerns by using a particular type of distribution model. We believe that something as fundamental as this is worth exploring and that our clients should be aware of their options.

Competition laws do not apply only to distribution agreements and can apply to any forms of agreements. In addition to distribution agreements, networks and strategies, we are also able to advise on all other aspects of competition law, including:

• Technology license agreements – including ensuring compliance with the Technology Transfer Regulations
• The internet – including your policy towards internet traders
• Pricing policies
• Abuse of a dominant position – including issues concerning exclusivity, tying, foreclosure and refusals to supply
• Research and development agreements
• Joint ventures

For businesses which have a large internet presence, it is important to consider and protect your brand. Intellectual Property encompasses a vast and diverse array of business property from software and other copyright materials, to designs and logos and inventions and processes. The laws surrounding Intellectual Property fall into a number of areas: Copyright, Trade marks, Design Rights and Patents.

Our Intellectual Property team have assisted start-ups through to multi-national businesses protecting their IP. How can we help you:

• Copyright & Trade Marks
• Brand Protection
• Buying and Selling Intellectual Property Rights
• Intellectual Property Licences
• IP Disputes
• Outsourced IP Services
• Protecting a Design
• Training and Workshops

Our Dispute Resolution lawyers cover a full range of disputes from the complex and high value to the more modest. We represent clients in the courts, arbitration tribunals and use alternative procedures, including mediation, to resolve disputes.

Our Dispute Resolution team can support you with:

• Contract Disputes
• Data Protection Breach
• Land & Property Disputes
• Intellectual Property Disputes
• Professional Negligence
• Debt Recovery

Data is a valuable business asset and data protection compliance is a critical issue for companies and individuals alike. Our expert Data Protection lawyers regularly advise on a variety of complex data protection issues. Our services include:

• Supporting you in the event of a data breach
• Subject access requests
• Data protection compliance
• Data protection disputes
• Data protection audits
• Privacy policies
• Data protection policies

Whether you have just established your company or are an experienced data protection officer, our understanding of the market and law means we are able to apply a commercial and contractually sound perspective to our support and advice.