Managing underperformance can be challenging, time‑consuming, and legally sensitive. We can support you at any stage of the performance management process, whether you are putting initial measures in place, navigating ongoing concerns, or bringing the procedure to a close. Our services include:
- Drafting or updating performance management and capability policies to ensure they are clear, fair, and legally compliant;
- Delivering training for managers and HR on identifying performance issues, conducting effective performance meetings, setting objectives, and avoiding discriminatory practices;
- Providing guidance on both informal and formal performance management processes, including when to escalate to capability procedures;
- Drafting letters, scripts, and supporting documentation to help guide managers through each stage of the process; and
- Advising on and conducting legally compliant dismissals, as well as preparing and negotiating settlement agreements where a managed exit is appropriate.
